Shipping policy
Shipping Policy for Larkspur Lane Soaps & Sundries
Welcome to Larkspur Lane Soaps & Sundries! We are committed to providing you with high-quality, handcrafted products and ensuring your shopping experience is smooth and enjoyable. Please review our shipping policy below for information on how we handle orders, shipping methods, costs, and other related details.
Shipping Methods and Costs
Domestic Shipping (United States):
- Standard Shipping: Orders are shipped via USPS and typically arrive within 5-7 business days. Shipping costs are calculated at checkout based on the weight and dimensions of the items purchased.
- Expedited Shipping: For faster delivery, we offer expedited shipping options at an additional cost. Delivery typically occurs within 2-3 business days. The exact cost will be calculated at checkout.
Order Processing Time
- Processing Time: Orders are processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email once your order has been shipped.
- Order Cut-off Time: Orders placed after 2 PM MST will be processed the next business day.
Shipping Restrictions
- P.O. Boxes: We ship to P.O. Boxes within the United States using USPS. However, some items may be too large to ship to a P.O. Box and may require a physical address.
Tracking Your Order
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through the carrier’s website.
Lost, Damaged, or Delayed Packages
- Lost Packages: If your package is lost in transit, please contact us at brenda@larkspurlanesoapsandsundries.com. We will work with the carrier to locate your package or arrange for a replacement.
- Damaged Packages: If your package arrives damaged, please take photos of the damage and contact us immediately. We will arrange for a replacement or refund as appropriate.
- Delayed Packages: Shipping times may be affected by weather, holidays, and other unforeseen circumstances. If your package is delayed, please be patient and contact us if the delay exceeds 10 business days.
Contact Us
If you have any questions or need further assistance with your order, please feel free to contact us brenda@larkspurlanesoapsandsundries.com or call us at (208) 880-1798. We are here to help!
Thank you for shopping with Larkspur Lane Soaps & Sundries!
Note: This shipping policy is subject to change without notice. Please review it periodically for any updates.